Privacy Policy

At TriggerHappy, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our personalized audio products and services. By using our website or purchasing from us, you agree to the practices described in this policy.

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INFORMATION WE COLLECT

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We collect various types of information to provide and improve our services, including:

Personal Information:

Contact Information: Name, email address, phone number.

Payment Information: Credit card or other payment details when making purchases.

Order Information: Details about the products or services you purchase, including audio preferences, specific requests, and delivery information.

Account Information: If you create an account, we collect your username, password, and other account details.

Non-Personal Information:

Technical Information: Browser type, device type, IP address, and usage data (such as the pages you visit on our website).

Cookies and Tracking: We may use cookies to personalize your experience and track site activity to improve functionality and performance.

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HOW WE USE YOUR INFORMATION

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We use the information we collect for various purposes, including:

Order Fulfillment: To process and deliver your personalized audio orders.

Customer Support: To assist you with any queries, issues, or support needs regarding your order or account.

Marketing and Communication: To send you promotional emails, offers, or updates, unless you opt out.

Improvement of Services: To enhance our website, audio products, and overall user experience.

Legal Compliance: To comply with legal obligations and resolve disputes.

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HOW WE PROTECT YOUR INFORMATION

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We implement industry-standard security measures to protect your personal data, including encryption, firewalls, and secure payment processing methods. However, please note that no data transmission over the Internet is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

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SHARING YOUR INFORMATION

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We do not sell, rent, or share your personal information with third parties except in the following cases:

Service Providers: We may share your data with trusted third-party providers who help us process payments, fulfill orders, or provide customer support. These partners are obligated to keep your data confidential.

Legal Requirements: We may disclose your information if required by law, or in response to legal requests from authorities (such as a subpoena or court order).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

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YOUR RIGHTS AND CHOICES

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You have the following rights regarding your personal information:

Access and Update: You can request access to, or correction of, your personal information at any time by contacting us.

Opt-Out: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

Data Deletion: You can request that we delete your personal information, subject to any legal or business obligations we may have.

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COOKIES AND TRACKING TECHNOLOGIES

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We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and personalize your content. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

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THIRD PARTY LINKS

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Our website may contain links to third-party websites or services that are not controlled by TriggerHappy. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

CHILDREN'S PRIVACY​

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TriggerHappy does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

 

CHANGES TO THIS PRIVACY POLICY

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We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website with the revised effective date. We encourage you to review this policy periodically for any changes.

 

CONTACT US

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If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

TriggerHappy
Email: lily@triggerhappy.co.nz

dion@triggerhappy.co.nz
Phone: Dion - 027 534 1563

Lily - 027 455 3360